DriveTime Automotive Group, Inc.

  • Credit Bureau Advisor

    Career Site Title
    Credit Bureau Advisor
    Job ID
    Operations Support
    Regular Full-Time
    Business Unit
    7300 E Hampton Ave #101
    Postal Code
  • Overview

    What Drives You?

    • Succeeding and making major contributions?
    • The opportunity and support to maximize your potential?
    • Working with an organization that makes you proud?
    • Collaborating and thriving as part of a team?

    We share your drive
    DriveTime is more than a company. We’re a true team of strong, highly motivated performers that is committed to ensuring the success of each customer—and of each professional. If you have a real passion for continual learning and growth, are flexible enough to handle various roles, and feel compelled to do what you know is right, we may have an excellent opportunity for you.


    The Credit Bureau Coordinator is responsible for answering Direct and Indirect disputes pertaining to credit reporting.  This position requires the individual to review disputes for inaccuracies and make any necessary adjustments per FCRA guidelines. 

    • Responds to Indirect disputes in a timely fashion while maintaining a high level of quality assurance
    • Processes fraud/identity theft claims
    • Manages departmental email box and postal mail by prioritizing and processing disputes
    • Anticipates, quantifies and helps to resolve problems and issues
    • Ensures all time sensitive deadlines are met 

    Enjoy the Rewards and Benefits

    Money: Great competitive pay - $16/hour!
    Benefits: Outstanding medical, dental and vision plans (After just 60 days)! 401K match too!
    Schedule: Expect a consistent schedule that allows everyone to work with customers during peak times. Enjoy a 5-day week with weekends always off.
    Future: We're a unique, highly respected, nationwide company with a strong culture of promoting from within. This isn't a job. It's a career.


    • Associates Degree or Bachelor's Degree strongly preferred.
    • Must possess excellent verbal and written communications skills, typing skills and windows-based skills, Excel and Word.
    • Ability to positively interact with external and internal customers in a professional, courteous manner.
    • Strong leadership skills, strong ability to identify areas of opportunity and be responsive to address these needs.
    • Excellent ability to maintain composure with customer while striving toward superior customer service.
    • Must be self-motivated and detail oriented with strong decision making skills
    • Skilled at multi-tasking and prioritizing effectively
    • Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.

    And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Along the way, we provide plenty of opportunity to be creative and grow professionally in a fun, high-energy environment.


    Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.


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