DriveTime Automotive Group, Inc.

  • IT Help Desk Support / Systems Admin

    Career Site Title
    Associate Systems Admin
    Job ID
    2018-22972
    Category
    Information Technology
    Type
    Regular Full-Time
    Business Unit
    Corporate
    Address
    7300 E Hampton Ave #101
    City
    Mesa
    State/Province
    AZ
    Postal Code
    85209
    Country
    US
  • Overview

    What Drives You?

    • Career paths with many opportunities and areas for growth?
    • Meaningful work in a stable, promote-from-within organization?
    • Professional satisfaction and the want to help others?
    • A workspace that is dynamic, fast, fun, and challenging?
    • Be part of one of the fastest growing IT companies in Arizona?

    We Share Your Drive

    DriveTime is more than a company. We’re a true team of strong, highly motivated performers that is committed to ensuring the success of each customer—and of each professional. If you have a real passion for continual learning and growth, are flexible enough to handle various roles, and feel compelled to do what you know is right, we may have an excellent opportunity for you. 

     

    Check out DriveTime in the news!

     

    Responsibilities

    Support the day-to-day IT operations of area DriveTime locations and remote sites with the ability to troubleshoot and diagnose PC and network related issues. Requires above average multi-tasking ability to answer calls and work tickets simultaneously.

    • Provide remote technical support via phone and email to employees in call centers, inspection centers, service centers, and dealerships.
    • Provide in-person support to employees within your assigned facility.
      • Evaluate and prioritize support tickets that are assigned to you while ensuring everyone involved is well informed.
      • Set up workstations, install software, and provide system access for new employees.
      • Work alongside other team members on various IT projects.


    Enjoy the Rewards and Benefits.
    Money: Great competitive pay!
    Benefits: Outstanding medical, dental and vision plans (on your 31st day)! 401K match too!
    Schedule: Expect a consistent schedule that allows everyone to work with customers during peak times. Enjoy a 5-day week with Sundays always off. 
    Future: We’re a unique, highly respected, nationwide company with a strong culture of promoting from within. This isn’t a job. It’s a career.

     

    Qualifications

    • High School Diploma or equivalent
    • MCSA or CCNA certification preferred
    • Works with minimal supervision
    • Exhibits strong customer service skills
    • Prefer some type of technical support or help desk experience
    • Some after hours and/or weekend work as required.
    • Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.

    And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Along the way, we provide plenty of opportunity to be creative and grow professionally in a fun, high-energy environment.

     

    Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

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